Eithan Ventures (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our services.

1. Information We Collect

We collect personal data necessary to fulfill your orders and improve our services:

  • Full name

  • Phone number

  • Shipping address

  • Email address (if provided)

  • Order details (items ordered, delivery date)

  • Communication history (e.g., emails, inquiries)

We do not collect or store:

  • Credit card numbers

  • Bank details

  • Any digital or electronic payment credentials

We only accept Cash on Delivery (COD).

2. How We Use Your Information

We use the information collected to:

  • Process and deliver orders

  • Communicate about order status or delays

  • Respond to customer service requests

  • Maintain order history for internal recordkeeping

  • Improve our website and customer experience

3. How We Protect Your Data

We take appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, or misuse. Data is stored securely and only accessed by authorized personnel.

4. Sharing of Personal Data

We do not sell or rent your personal information to third parties. We may share information only with:

  • Delivery partners or couriers to fulfill your order

  • Legal authorities if required by law

5. Retention

We retain your personal data only as long as necessary for the purposes stated above or as required by law.

 Opt-Out Instructions

You may opt out of receiving promotional emails, marketing messages, or SMS updates at any time.

To opt out:

  • Email us at [email protected]

  • Use the subject line: OPT OUT

  • Mention the phone number or email you want removed from our database

We will confirm removal from our marketing list within 5 business days of receiving your request.